Privacy Policy

1. Information We Collect

Surplus Technology Solutions (“STS,” “we,” “us,” or “our”) collects information you voluntarily provide when you:

• Submit a quote request or contact form on our website
• Call or email our team to schedule electronics recycling or data destruction services
• Sign up for our newsletter or blog updates
• Engage with us on social media platforms

This information may include your name, company name, email address, phone number, physical address, and details about the equipment or services you are inquiring about.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule pickups, deliveries, and on-site data destruction services
• To send service-related communications including quotes, invoices, and certificates of destruction
• To improve our website and customer experience
• To comply with legal obligations and industry regulations

3. Data Protection

STS implements industry-standard security measures to protect your personal information. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• File a complaint with a data protection authority if you believe your rights have been violated

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: